Technology Should Work For You.
Not Against You.
Friendly, real-world tech coaching for anyone who's ever felt left behind by the digital world.
You don't need to become a tech expert. You just need someone who can explain it clearly, show you at your pace, and make sure it actually sticks. That's exactly what I do.
"Jeff explained things I'd been confused about for years — in a single afternoon."
— Marin County resident, age 71
"I finally understand how to use my iPhone. I didn't think that was possible."
— San Francisco, retired educator
"Jeff is the first tech person who didn't make me feel stupid."
— Mill Valley small business owner
Sound Familiar?
You know the answer is probably simple — but you can't find it anywhere online without getting even more confused.
You've asked a family member for help and felt like a burden.
You've Googled it, watched a YouTube video, and still don't get it.
You've paid for tech support before and left more confused than when you started.
You're not sure if you're "doing it right" and worry about breaking something.
You're not behind. You just haven't had the right person explain it yet.
Hi, I'm Jeff Allen.
I'm a San Francisco Bay Area product leader who has spent 20+ years building and simplifying complex technology for a living. Along the way, I've helped my stepfather organize his files, taught my sister how to use Google Docs, and walked more friends than I can count through the basics of their iPhones.
What I've learned is that most technology confusion isn't about intelligence — it's about translation. Nobody sat down with you and explained it in plain, patient, human terms. That's the gap I fill.
I work with people across Marin County and San Francisco — and throughout the greater Bay Area — who are ready to feel genuinely confident with technology, not just patched up until the next problem.
How I Can Help You
Every session is one-on-one, at your pace, with zero jargon. All sessions include personalized follow-up notes so you always have something to refer back to.
Digital Basics
For anyone who wants to feel comfortable with everyday technology
Whether it's finding files on your computer, using email, navigating Google Drive, creating a PDF, or figuring out your iPhone — this is where we start. No question is too small. No topic is off limits.
- Computer basics: files, folders, storage, and organization
- iPhone & iPad: texting, email, apps, photos, and settings
- Google Drive, Google Docs & Google Sheets
- Creating, editing, and sending PDFs
- Email setup, organization, and best practices
- Video calls (Zoom, FaceTime, Google Meet)
AI & Modern Productivity
For curious learners ready to work smarter
Artificial intelligence tools like ChatGPT and Claude can save you hours every week — but only if you know how to use them. I'll show you what's actually useful, what to ignore, and how to get results that feel like magic. No technical background required.
- What AI chatbots are and how they actually work
- How to ask the right questions to get the right answers (prompt engineering in plain English)
- Using AI to draft emails, summarize documents, and do research
- Automating repetitive tasks in your daily life or work
- Staying safe: what to share and what to keep private
Tech for Professionals
For solo professionals who need their technology to actually work for them
If you're a therapist, realtor, coach, or other independent professional and your tech feels like a patchwork of confusion, I can help you get organized, streamlined, and set up with tools that make your work easier — not harder.
- Email, calendar, and contact management
- Cloud storage and file organization
- Google Workspace or Microsoft 365 setup and best practices
- Document workflows, templates, and e-signature tools
- AI tools for professional productivity
- General tech strategy for your practice or independent work
Pricing
| Service | Frequency | Remote | In-Home |
|---|---|---|---|
| Digital Basics | Single Session | $85 / hr | $125 / hr |
| Monthly (4 sessions per month) | $299 / mo | $449 / mo | |
| AI & Modern Productivity | Single Session | $125 / hr | $175 / hr |
| Monthly (4 sessions per month) | $425 / mo | $549 / mo | |
| Tech for Professionals | Single Session | $150 / hr | $175 / hr |
| Personal Tech Assessment | $225 | $225 |
Retainers are month-to-month, billed monthly in advance, with 30 days notice to cancel.
In-home (or on-site) sessions available in Marin County and San Francisco. Travel to other Bay Area locations available starting at $50.
Personal Tech Assessment: a focused 90-minute session to audit your current setup, identify gaps, and walk away with a clear, prioritized action plan.
Simple From Start to Finish
Book a Free 15-Minute Discovery Call
We'll talk about what you need, what's frustrating you, and what you'd love to be able to do. No commitment required — just a conversation.
Choose Your Format
We can meet in person at your home or office (Marin County and San Francisco), over video call, or a combination of both — whatever works best for you. Available throughout the greater Bay Area with a travel fee starting at $50 for locations outside Marin and San Francisco.
Learn at Your Pace
Sessions are 100% tailored to you. We go at your speed. We revisit things as many times as needed. Every session includes follow-up notes so you always have something to reference later.
Keep Going (or Don't)
Some people need one session. Others want ongoing support. Either way is completely fine. Retainers are month-to-month with no long-term commitment — just 30 days notice to cancel. There's no pressure, no upsell, no agenda. Just genuine help.
Questions You Might Have
Ready to Feel Confident
With Technology?
Book a free 15-minute discovery call and let's figure out exactly how I can help. No pressure, no commitment — just a conversation between two humans, one of whom happens to speak fluent tech.
Prefer to send a message first? Fill out the form below and I'll get back to you within one business day.